Home |  About PN |  Energy Services |  Social Development |  Systems |  ISO 9001 |  Investors |  Articles  Contact

PN Energy has been awarded the coveted ISO 9001 quality certification. The formal certificated is for the quality management system of PN Energy Services is in accordance with the International Standard ISO 9001: 1994.

Our quality management system is implemented and maintained with the main purpose to ensure customer satisfaction and provide our customers with confidence in the service we provide. Measurable service objectives for our service ensure compliance of our quality management system and our operation to our customers' unique requirements and needs.

We believe that our quality management system must increase the value of our organisation and therefore we practise the continuous assessment, evaluation and improvement of our available resources, processes, systems and procedures.

Our quality management system offers control and management over the following related activities:

• Network installation and the provision of services to prepayment electricity consumers;
• Network management and maintenance that ensures continuing service provision capability;
• Customer management and the effective handling of service requests and complaints by our customers;
• Vending management and the continuing management and monitoring of administrative processes, requirements and tasks.

Our vision and commitment to our quality management system is evident from the fact that we are the first prepayment electricity service provider to achieve the prestigious ISO 9001 certification in the Southern Hemisphere.

Our quality management system will continue to be the foundation of our business vision, objectives and believes and the quest to be the preferred Energy Services Provider.